Guest Service Representative

Maintain an inventory of vacancies, reservations and room assignments for transportation of guest to checkin counter
Load and unload guests luggage from boats and prepare for check in
Obtain guest preferences for lunch and dietary issues to provide to servers
Answer enquiries regarding hotel services and pre registration in person, provide information about services available at the resort and respond to guests' complaints
Check daily record of guest arrivals to prepare for quantity of people to receive at the resort for first class experience
Transport guests as required with golf cart to ensure people with disabilities or constraints are able to get to the check in without issues.
Other duties that apply

Previous experience at a resort is an asset
Comfortable answering questions from guests and promoting experiences at the resort
Able to lift 50lbs
Work well independently and part of a team
Amazing customer service ability
Strong retention of information is an asset to remember guest preferences
Willing to work all days of the week including holidays
Able to start work early and work late if required
Excellent hygiene and presentable is required on shift