Job Description:
Duties and Responsibilities:
Operations
Manages the restaurant to ensure a good balance of the key goals of speed, quality, service, cleanliness and profit
Maintains A&W standards and conducts Performance reports regularly; recognizes areas needing improvement and takes action where necessary
Schedules staff to provide an excellent customer experience while meeting the restaurant’s labour cost goals
Makes sure equipment and facility is in good condition and makes arrangements for all repairs
Human Resources
Recruits and hires hourly staff to ensure the restaurant’s goals are met.
In conjunction with the Area Manager makes decisions regarding the hiring and promotion of supervisors and Assistant Managers
Trains and develops staff to ensure restaurant goals and standards are met.
Confronts poor performance in a timely and appropriate manner
Develops a healthy working climate through day to day behaviour and semi-annual climate meetings
Ensures compliance with provincial employment standards, WCB and Health Board regulations
Has knowledge of and administers all company Human Resource policies
Financial
Ensures restaurant profitability by managing revenues and costs to levels agreed upon in the annual profit planning process
Participates in the annual profit planning process
Ensures daily, weekly and monthly accounting is accurate and completed within the time allowed.
Ensures compliance with all company cash management policies. Works quickly to resolve any cash problems
Customers
Ensures that cleanliness standards and safe food handling practices are met.
Handles all complaints and customer involved incidents according to company policy and ensures staff are trained in service recovery
Builds business and awareness through local store marketing and community involvement
Operations
Manages the restaurant to ensure a good balance of the key goals of speed, quality, service, cleanliness and profit
Maintains A&W standards and conducts Performance reports regularly; recognizes areas needing improvement and takes action where necessary
Schedules staff to provide an excellent customer experience while meeting the restaurant’s labour cost goals
Makes sure equipment and facility is in good condition and makes arrangements for all repairs
Human Resources
Recruits and hires hourly staff to ensure the restaurant’s goals are met.
In conjunction with the Area Manager makes decisions regarding the hiring and promotion of supervisors and Assistant Managers
Trains and develops staff to ensure restaurant goals and standards are met.
Confronts poor performance in a timely and appropriate manner
Develops a healthy working climate through day to day behaviour and semi-annual climate meetings
Ensures compliance with provincial employment standards, WCB and Health Board regulations
Has knowledge of and administers all company Human Resource policies
Financial
Ensures restaurant profitability by managing revenues and costs to levels agreed upon in the annual profit planning process
Participates in the annual profit planning process
Ensures daily, weekly and monthly accounting is accurate and completed within the time allowed.
Ensures compliance with all company cash management policies. Works quickly to resolve any cash problems
Customers
Ensures that cleanliness standards and safe food handling practices are met.
Handles all complaints and customer involved incidents according to company policy and ensures staff are trained in service recovery
Builds business and awareness through local store marketing and community involvement
Job Requirements:
Minimum requirement - 3 years experience as a supervisor or management role in the food service industry, within the previous 5 years, is a must
A minimum education level of high school graduation or equivalent
Must be fluent in English
Strong interpersonal skills and proven leadership/ supervisory experience
Expertise in all restaurant positions
Complete knowledge of food safe practices and requirements
High interest in developing others
Ability to do accounting and manage administrative aspects of the operation
Ability to stand and walk for extended periods.
Able to do some heavy lifting
Valid driver’s license and vehicle required
A minimum education level of high school graduation or equivalent
Must be fluent in English
Strong interpersonal skills and proven leadership/ supervisory experience
Expertise in all restaurant positions
Complete knowledge of food safe practices and requirements
High interest in developing others
Ability to do accounting and manage administrative aspects of the operation
Ability to stand and walk for extended periods.
Able to do some heavy lifting
Valid driver’s license and vehicle required
Benefits:
Including guaranteed allowances, in addition, up to 15% base salary bonus paid quarterly depending upon the restaurant’s results.
We also offer various benefits which include an extensive single or family Medical/Dental Benefit which comprises of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Long Term Disability, Basic and Optional Life, AD&D and Critical Illness, along with an optional Group RSP, vehicle and cell phone allowances and free meals.
We also offer various benefits which include an extensive single or family Medical/Dental Benefit which comprises of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Long Term Disability, Basic and Optional Life, AD&D and Critical Illness, along with an optional Group RSP, vehicle and cell phone allowances and free meals.
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1 openings
- Job type: full-time
- Wage: $65000 / year
- Experience: 3-years-to-less-than-5-years
- Education: secondary-(high)-school-graduation-certificate